Our Policies

Shipping and Handling Information:

Based on U.S. dollars. Shipping is USPS priority mail with delivery confirmation.

Order Amount          Shipping Cost

$0.01-$59.99                $6.50  
$60.00-$99.99             $10.00 
$100.00 - and up         $12.50

Most orders will be shipped out within 2 to 3 days depending on the availability and time of year. Your order is a custom order and is made according to your specifications. Due to popularity, some orders may take longer to process than others. Please check the product description before ordering and place your order with care and within the guidelines described . This will make for a speedier delivery. If you are a local customer, please indicate “store pick up” in the shipping section and we will contact you when your order is ready!

Order Cancellation and Changes

To cancel or change an order, call 956-425-0484 during normal business hours. Heavenly Wear will make every effort to accommodate you, however we cannot always guarantee that we can cancel or change the order once it has gone into production. Should you have any questions regarding the above information, please feel free to email us at info@heavenlywear.com

Normal Business Hours - CST Monday – Friday 9:00 - 5:00

Contact Information

Heavenly Wear
info@heavenlywear.com
956-425-0484

Returns

 Personalized orders are not returnable or refundable UNLESS we are at error in spelling a name incorrectly. Non personalized orders are returnable and exchangeable ( but not refundable) if there is a defect in the print quality or in the garment. We ask that you make a request within 7 days of receiving your item. To return an item you must obtain  an RA or return authorization number. To do this please call us within 7 days of receipt of your order at 956-425-0484.  We will happily refund the cost of shipping if the garment or print is defective or in error.

 

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